Comparing Rates of Turnaround Time and Primary Medication Nonadherence Among Patients at Vanderbilt Specialty Pharmacy Compared to External Specialty Pharmacies

1 Demographics

Characteristic N Filling pharmacy p-value2 Overall, N = 17921
Never filled, N = 4251 Non-Vanderbilt, N = 4701 Vanderbilt, N = 8971
Time to fill (days) 1369


0.476
    Mean (SD)
2.5 (3.5) 8.6 (18.8) 6.1 (12.6)
7.0 (15.1)
    Median (IQR)
2.5 (1.3 - 3.8) 3.0 (1.0 - 8.0) 3.0 (1.0 - 6.0)
3.0 (1.0 - 7.0)
    Range
0.0 - 5.0 0.0 - 180.0 0.0 - 146.0
0.0 - 180.0
    Missing
423 0 0
423
Age at Index Date 1792


<0.001
    Mean (SD)
57.5 (17.1) 51.9 (15.5) 57.6 (16.4)
56.0 (16.5)
    Median (IQR)
62.0 (46.0 - 71.0) 53.0 (41.0 - 61.0) 60.0 (46.0 - 70.0)
58.0 (44.0 - 69.0)
    Range
18.0 - 90.0 18.0 - 98.0 18.0 - 93.0
18.0 - 98.0
Sex 1792


0.186
    Female
227 (53.4%) 270 (57.4%) 469 (52.3%)
966 (53.9%)
    Male
198 (46.6%) 200 (42.6%) 428 (47.7%)
826 (46.1%)
Race (recategorized) 1706


0.056
    Black
28 (7.00%) 54 (11.9%) 101 (11.8%)
183 (10.7%)
    Other
13 (3.25%) 16 (3.53%) 38 (4.45%)
67 (3.93%)
    White
359 (89.8%) 383 (84.5%) 714 (83.7%)
1456 (85.3%)
    Missing
25 17 44
86
Insurance (recategorized) 1735


<0.001
    Commercial
189 (46.6%) 323 (70.5%) 400 (45.9%)
912 (52.6%)
    Government/ Other
217 (53.4%) 135 (29.5%) 471 (54.1%)
823 (47.4%)
    Missing
19 12 26
57
Clinic 1792


<0.001
    inf
189 (44.5%) 188 (40.0%) 246 (27.4%)
623 (34.8%)
    ms
52 (12.2%) 49 (10.4%) 67 (7.47%)
168 (9.38%)
    onc
184 (43.3%) 233 (49.6%) 584 (65.1%)
1001 (55.9%)
Pharmacy medication sent to 1792


<0.001
    Non-Vanderbilt
286 (67.3%) 363 (77.2%) 34 (3.79%)
683 (38.1%)
    Vanderbilt
139 (32.7%) 107 (22.8%) 863 (96.2%)
1109 (61.9%)
1 n (%)
2 Kruskal-Wallis rank sum test; Pearson’s Chi-squared test

2 PMN and TAT results

2.1 By filling pharmacy

Characteristic N Filling pharmacy p-value2 Overall, N = 17921
Never filled, N = 4251 Non-Vanderbilt, N = 4701 Vanderbilt, N = 8971
PMN 1792


<0.001
    Not PMN
5 (1.18%) 460 (97.9%) 886 (98.8%)
1351 (75.4%)
    PMN
420 (98.8%) 10 (2.13%) 11 (1.23%)
441 (24.6%)
PMN case 1792


<0.001
    Filled <= 60 days
5 (1.18%) 460 (97.9%) 886 (98.8%)
1351 (75.4%)
    Filled > 60 days
43 (10.1%) 10 (2.13%) 11 (1.23%)
64 (3.57%)
    Never filled
377 (88.7%) 0 (0%) 0 (0%)
377 (21.0%)
fw60 1415


<0.001
    FALSE
43 (89.6%) 10 (2.13%) 11 (1.23%)
64 (4.52%)
    TRUE
5 (10.4%) 460 (97.9%) 886 (98.8%)
1351 (95.5%)
    Missing
377 0 0
377
Time to fill (days) 1369


0.476
    Mean (SD)
2.5 (3.5) 8.6 (18.8) 6.1 (12.6)
7.0 (15.1)
    Median (IQR)
2.5 (1.3 - 3.8) 3.0 (1.0 - 8.0) 3.0 (1.0 - 6.0)
3.0 (1.0 - 7.0)
    Range
0.0 - 5.0 0.0 - 180.0 0.0 - 146.0
0.0 - 180.0
    Missing
423 0 0
423
Time to fill (include <= 60days) 1347


0.648
    Mean (SD)
2.5 (3.5) 6.3 (9.3) 5.1 (8.0)
5.5 (8.5)
    Median (IQR)
2.5 (1.3 - 3.8) 3.0 (1.0 - 8.0) 3.0 (1.0 - 6.0)
3.0 (1.0 - 6.0)
    Range
0.0 - 5.0 0.0 - 57.0 0.0 - 57.0
0.0 - 57.0
    Missing
423 11 11
445
Time to fill (include > 60days) 22


0.717
    Mean (SD)
NA (NA) 105.2 (46.2) 90.7 (25.2)
98.0 (37.1)
    Median (IQR)
NA (NA - NA) 88.0 (68.5 - 139.5) 90.0 (71.0 - 101.5)
89.0 (69.3 - 108.5)
    Range
Inf - -Inf 65.0 - 180.0 65.0 - 146.0
65.0 - 180.0
    Missing
425 459 886
1770
Lengthy TAT (> 14 days) 1369


<0.001
    No
2 (100.0%) 402 (85.5%) 827 (92.2%)
1231 (89.9%)
    Yes
0 (0%) 68 (14.5%) 70 (7.80%)
138 (10.1%)
    Missing
423 0 0
423
1 n (%)
2 Pearson’s Chi-squared test; Fisher’s exact test; Kruskal-Wallis rank sum test

2.2 TAT by clinic

Characteristic MS Oncology Inflammatory
N Non-Vanderbilt, N = 49 Vanderbilt, N = 67 p-value1 Overall, N = 116 N Non-Vanderbilt, N = 233 Vanderbilt, N = 584 p-value1 Overall, N = 817 N Non-Vanderbilt, N = 188 Vanderbilt, N = 246 p-value1 Overall, N = 434
Time to fill (days) 116

0.831
817

0.089
434

<0.001
    Mean (SD)
6.7 (14.6) 4.8 (9.9)
5.6 (12.1)
6.1 (18.1) 6.3 (12.3)
6.2 (14.2)
12.2 (20.2) 6.1 (13.9)
8.8 (17.2)
    Median (IQR)
2.0 (0.0 - 5.0) 2.0 (1.0 - 5.0)
2.0 (0.0 - 5.0)
2.0 (1.0 - 6.0) 3.0 (1.0 - 6.0)
3.0 (1.0 - 6.0)
5.0 (1.0 - 14.3) 2.0 (1.0 - 6.0)
3.0 (1.0 - 8.0)
    Range
0.0 - 90.0 0.0 - 65.0
0.0 - 90.0
0.0 - 180.0 0.0 - 119.0
0.0 - 180.0
0.0 - 169.0 0.0 - 146.0
0.0 - 169.0
1 Wilcoxon rank sum test

2.3 Reasons for PMN

Characteristic N Index Stelara Overall, N = 19311
No, N = 17921 Yes, N = 1391
Sample provided for 1st fill? 24


    No
20 (100.0%) 3 (75.0%) 23 (95.8%)
    Yes
0 (0%) 1 (25.0%) 1 (4.17%)
    Missing
1772 135 1907
Did patient fill their medication? 655


    Yes
164 (29.1%) 69 (75.8%) 233 (35.6%)
    No
393 (69.7%) 21 (23.1%) 414 (63.2%)
    Unknown
7 (1.24%) 1 (1.10%) 8 (1.22%)
    Missing
1228 48 1276
Is the fill date available? 72


    No
22 (40.0%) 1 (5.88%) 23 (31.9%)
    Yes
33 (60.0%) 16 (94.1%) 49 (68.1%)
    Missing
1737 122 1859
Reason for PMN 102


    Medication change
4 (4.12%) 0 (0%) 4 (3.92%)
    Patient unable to afford
15 (15.5%) 0 (0%) 15 (14.7%)
    Medication no longer clinically appropriate
4 (4.12%) 1 (20.0%) 5 (4.90%)
    Patient decision
26 (26.8%) 1 (20.0%) 27 (26.5%)
    Medication never approved by insurance
22 (22.7%) 0 (0%) 22 (21.6%)
    Patient death
2 (2.06%) 0 (0%) 2 (1.96%)
    Patient unreachable
1 (1.03%) 0 (0%) 1 (0.98%)
    Medication held
4 (4.12%) 0 (0%) 4 (3.92%)
    Lost to follow-up
4 (4.12%) 0 (0%) 4 (3.92%)
    Provider Change
1 (1.03%) 0 (0%) 1 (0.98%)
    Unknown due to sent to external pharmacy and never received
8 (8.25%) 2 (40.0%) 10 (9.80%)
    Other
6 (6.19%) 1 (20.0%) 7 (6.86%)
    Missing
1695 134 1829
Reason for turnaround time >14 days 206


    Insurance Delays (PA denied, awaiting appeal)
26 (18.8%) 2 (2.94%) 28 (13.6%)
    Patient Decision (vacation, life event, etc.)
12 (8.70%) 0 (0%) 12 (5.83%)
    Unable to contact patient
12 (8.70%) 0 (0%) 12 (5.83%)
    Pharmacy Delay (logistical barriers)
35 (25.4%) 2 (2.94%) 37 (18.0%)
    Financial Assistance Pending
8 (5.80%) 1 (1.47%) 9 (4.37%)
    Medication administration timing dependent on other medication (awaiting infusion)
10 (7.25%) 59 (86.8%) 69 (33.5%)
    Physician Hold (Reviewing recommendations, safety with other conditions, waiting for labs)
12 (8.70%) 0 (0%) 12 (5.83%)
    Patient Hospitalized
1 (0.72%) 1 (1.47%) 2 (0.97%)
    Patient received free medication (sample)
2 (1.45%) 1 (1.47%) 3 (1.46%)
    Medication Change
5 (3.62%) 0 (0%) 5 (2.43%)
    Unknown due to filled by external pharmacy
13 (9.42%) 2 (2.94%) 15 (7.28%)
    Unknown
2 (1.45%) 0 (0%) 2 (0.97%)
    Provider/clinic logistical error
0 (0%) 0 (0%) 0 (0%)
    Missing
1654 71 1725
Reason fill date not available 23


    External compounding pharmacy - no fill in surescripts
1 (4.55%) 0 (0%) 1 (4.35%)
    external pharmacy
7 (31.8%) 1 (100.0%) 8 (34.8%)
    External pharmacy - pt. received in Epic
1 (4.55%) 0 (0%) 1 (4.35%)
    external pharmacy (Accredo)
1 (4.55%) 0 (0%) 1 (4.35%)
    External pharmacy (accredo) - pt. received in Epic
5 (22.7%) 0 (0%) 5 (21.7%)
    External pharmacy (CVS)
1 (4.55%) 0 (0%) 1 (4.35%)
    External pharmacy (Homescripts)
1 (4.55%) 0 (0%) 1 (4.35%)
    External pharmacy (Kroger)
1 (4.55%) 0 (0%) 1 (4.35%)
    External pharmacy (walgreens)
1 (4.55%) 0 (0%) 1 (4.35%)
    Filled at external pharmacy
1 (4.55%) 0 (0%) 1 (4.35%)
    filled by VA
1 (4.55%) 0 (0%) 1 (4.35%)
    Filled with VA
1 (4.55%) 0 (0%) 1 (4.35%)
    Missing
1770 138 1908
Reason medication was not filled 18


    allergic reaction to IV; prescription cancelled
0 (0%) 1 (25.0%) 1 (5.56%)
    Changed to infusion (5-FU)
1 (7.14%) 0 (0%) 1 (5.56%)
    external pharmacy - no fill in surescripts
6 (42.9%) 2 (50.0%) 8 (44.4%)
    Financial reasons
1 (7.14%) 0 (0%) 1 (5.56%)
    PAP
1 (7.14%) 0 (0%) 1 (5.56%)
    Patient decision
1 (7.14%) 0 (0%) 1 (5.56%)
    patient decision- thought she had a reaction
0 (0%) 1 (25.0%) 1 (5.56%)
    too expensive
1 (7.14%) 0 (0%) 1 (5.56%)
    Uknown
1 (7.14%) 0 (0%) 1 (5.56%)
    unable to obtain from Accredo
1 (7.14%) 0 (0%) 1 (5.56%)
    unable to reach specialty pharmacy
1 (7.14%) 0 (0%) 1 (5.56%)
    Missing
1778 135 1913
1 n (%)

3 Adherence and persistence

Patients with fills from both ERX and Surescripts were classified if 50% or more of their fills came from ERX data.

3.1 PDC for entire study period

Characteristic N Non-VSP, N = 467 VSP, N = 632 p-value1 Overall, N = 1099
PDC 1099

0.018
    Mean (SD)
0.85 (0.19) 0.89 (0.16)
0.87 (0.17)
    Median (IQR)
0.93 (0.76 - 1.00) 0.96 (0.82 - 1.00)
0.95 (0.80 - 1.00)
    Range
0.13 - 1.00 0.19 - 1.00
0.13 - 1.00
fills 1099

0.123
    Mean (SD)
9.15 (4.66) 9.50 (4.54)
9.35 (4.59)
    Median (IQR)
8.00 (5.00 - 12.00) 9.00 (6.00 - 13.00)
9.00 (6.00 - 12.00)
    Range
3.00 - 24.00 3.00 - 25.00
3.00 - 25.00
denom 1099

0.628
    Mean (SD)
289.84 (163.89) 282.32 (152.58)
285.52 (157.45)
    Median (IQR)
276.00 (168.00 - 385.00) 266.00 (160.50 - 390.25)
269.00 (165.00 - 389.50)
    Range
15.00 - 743.00 28.00 - 746.00
15.00 - 746.00
1 Wilcoxon rank sum test

3.2 One year PDC

Patients with fills from both ERX and Surescripts were classified if 50% or more of their fills came from ERX data.

Characteristic N Non-VSP, N = 473 VSP, N = 626 p-value1 Overall, N = 1099
PDC 1088

0.030
    Mean (SD)
0.86 (0.18) 0.89 (0.16)
0.88 (0.17)
    Median (IQR)
0.94 (0.79 - 1.00) 0.96 (0.84 - 1.00)
0.96 (0.82 - 1.00)
    Range
0.18 - 1.00 0.12 - 1.00
0.12 - 1.00
    Missing
9 2
11
fills 1099

0.011
    Mean (SD)
7.95 (3.74) 8.44 (3.47)
8.23 (3.60)
    Median (IQR)
8.00 (5.00 - 11.00) 8.50 (6.00 - 12.00)
8.00 (5.00 - 11.00)
    Range
1.00 - 24.00 1.00 - 16.00
1.00 - 24.00
denom 1099

0.280
    Mean (SD)
233.77 (104.66) 241.09 (100.81)
237.94 (102.50)
    Median (IQR)
249.00 (154.00 - 334.00) 253.50 (156.25 - 339.00)
252.00 (154.00 - 337.00)
    Range
0.00 - 365.00 0.00 - 365.00
0.00 - 365.00
1 Wilcoxon rank sum test

3.2.1 One year PDC comparison by clinic

Characteristic MS Oncology Inflammatory
N Non-VSP, N = 26 VSP, N = 56 p-value1 N Non-VSP, N = 218 VSP, N = 309 p-value1 N Non-VSP, N = 229 VSP, N = 261 p-value1
PDC 78

0.010 524

0.143 486

0.399
    Mean (SD)
0.75 (0.21) 0.86 (0.19)

0.86 (0.17) 0.88 (0.19)

0.87 (0.18) 0.91 (0.11)
    Median (IQR)
0.82 (0.61 - 0.94) 0.94 (0.77 - 1.00)

0.92 (0.79 - 1.00) 0.98 (0.81 - 1.00)

0.95 (0.79 - 1.00) 0.96 (0.88 - 1.00)
    Range
0.35 - 1.00 0.24 - 1.00

0.27 - 1.00 0.12 - 1.00

0.18 - 1.00 0.47 - 1.00
    Missing
4 0

2 1

3 1
1 Wilcoxon rank sum test

3.3 One year persistence

Patients with fills from both ERX and Surescripts were classified if 50% or more of their fills came from ERX data.

Characteristic N Pharmacy p-value2 Overall, N = 10991
Non-VSP, N = 4721 VSP, N = 6271
np 1099

0.063
    No
129 (27.3%) 204 (32.5%)
333 (30.3%)
    Yes
343 (72.7%) 423 (67.5%)
766 (69.7%)
Time on medication 1099

0.036
    Mean (SD)
243.6 (106.9) 256.5 (105.1)
251.0 (106.0)
    Median (IQR)
254.0 (143.0 - 365.0) 282.0 (158.0 - 365.0)
270.0 (150.0 - 365.0)
    Range
31.0 - 365.0 35.0 - 365.0
31.0 - 365.0
fills 1099

0.002
    Mean (SD)
7.1 (4.2) 7.8 (4.0)
7.5 (4.1)
    Median (IQR)
6.0 (3.8 - 10.0) 7.0 (4.0 - 12.0)
7.0 (4.0 - 11.0)
    Range
1.0 - 24.0 1.0 - 16.0
1.0 - 24.0
1 n (%)
2 Pearson’s Chi-squared test; Wilcoxon rank sum test

3.3.1 One year Persistence comparison by clinic

Characteristic N Non-VSP, N = 4721 VSP, N = 6271
source 1099

    erx
0 (0%) 589 (93.9%)
    mixed
32 (6.78%) 38 (6.06%)
    surescripts
440 (93.2%) 0 (0%)
Filling pharmacy 1099

    Never filled
16 (3.39%) 7 (1.12%)
    Non-Vanderbilt
405 (85.8%) 11 (1.75%)
    Vanderbilt
51 (10.8%) 609 (97.1%)
1 n (%)
Characteristic MS Oncology Inflammatory
N Non-VSP, N = 271 VSP, N = 551 p-value2 N Non-VSP, N = 2151 VSP, N = 3121 p-value2 N Non-VSP, N = 2301 VSP, N = 2601 p-value2
Non-persistent 82

0.196 527

0.444 490

0.001
    No
6 (22.2%) 20 (36.4%)

53 (24.7%) 68 (21.8%)

70 (30.4%) 116 (44.6%)
    Yes
21 (77.8%) 35 (63.6%)

162 (75.3%) 244 (78.2%)

160 (69.6%) 144 (55.4%)
1 n (%)
2 Pearson’s Chi-squared test